Ulverston Health Centre

The practice computer is registered under the Data Protection Act and strict confidentiality is maintained. All staff are bound by strict rules of confidentiality.

Access To Patient Information

A copy of the NHS Code of Practice can be obtained at www.doh.gov.uk/ipu/confiden

Violent Or Abusive Patients

The practice operates a 'No Tolerance' policy in circumstances of violence or abuse directed towards GPs, health care professionals, staff or other patients. Any patient behaving in such a manner will be asked to leave the premises and, when necessary, the Police will be called.

Any Queries?

We trust you will find this website helpful. If you have any queries our Business Manager will be pleased to help.

Freedom Of Information – Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.

Closed Lists

Where all the practices in the practice area have closed their lists, Cumbria Primary Care Trust will discuss with an Assessment Panel which GPs they will allocate patients to.

Pharmacy

There is a pharmacy on the premises.

Out-of-hours times are by rotation with other local pharmacies and are published in the local press.

Complaints/Comments Procedure

If you wish to make a complaint or comment, please obtain a leaflet from reception explaining the procedure to be followed. If you do need to complain or express CONCERN this will not affect the level of care you receive.